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Frequently asked Questions
It's easy to get started with DigiCash.
1. Register free with DigiCash by following the registration process here. We will need some details about your business.
2. Verify your registration.
3. Login to the Merchant Dashboard to start your path to collecting payments online.
Before you can start accepting payments, we require a few documents to verify that you are a legally verified business. The required documents depend on your type of business. These can include:
1. Business License
2. Certificate of Registration
3. VAT Certificate of Registration
4. TIN Certificate of Registration
Only digital documents are required. Get a clear/easily to read photo of your document and upload it through your Merchant Dashboard account.
It will depend on the type of pricing you choose:
If you choose that your business pays for the transactions fees:
Your customers will only pay the charges issued by mobile networks for making a payment. The mobile network fees for your customers vary depending on the amount being paid.
DigiCash does not collect any additional fees apart from the transaction fee charged to you.
If you choose that your customers pay for the transactions fees:
Your customers pay for the transactions fees plus the charges issued by mobile networks.
Digicash automatically transfers the collected money to the collection account you set.
The collection account you set can be a mobile money wallet, or a bank account.
The time you will receive the money depends on the type of collection account you set.
For mobile wallets:
Everyday at midnight you will receive the total amount of payment collected for the day.
Contact us if you want to receive your money as soon as your customer pays.
For bank accounts:
Every next day at 2pm you will receive the total amount of payment collected the previous day.
Yes!
Access the Digicash merchant dashboard via your smartphone, tablet or computer and select the "Transactions" screen to see all the transactions of your merchant.
You also have the ability to filter the transactions per date or per status, and extract the data in a spreadsheet report file.